Privacy Policy

Last Updated: January 6, 2026

Wish and Well LLC ("we," "us," or "our") operates AI-powered voice call services for family-focused businesses. This Privacy Policy explains how we collect, use, and protect information when you use our services.

Information We Collect

When parents opt in to our services through a partner business (such as a pediatric dental practice), we collect:

• Parent/guardian phone number
• Child's first name and age
• Optional personalization details provided by the parent (such as interests or accomplishments)
• Partner business information (which practice referred you)

How We Use Your Information

We use the information collected to:

• Deliver personalized AI character phone calls to your child
• Send SMS notifications when calls are available or scheduled
• Send appointment reminders and follow-up messages on behalf of partner businesses
• Improve our services

SMS Messaging

By opting in to our SMS services, you consent to receive text messages from Wish and Well LLC related to scheduling calls, reminders, and service updates. Message frequency varies. Message and data rates may apply.

To opt out: Reply STOP to any message. You will receive a confirmation and no further messages.

For help: Reply HELP or contact us at scott@wishandwell.io

Information Sharing

We do not share or sell user data with third parties for promotional or marketing purposes. We may share information with:

• The partner business through which you enrolled (limited to service-related information)
• Service providers who help us deliver calls and messages (such as telephony providers)
• As required by law

Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.

Children's Privacy

Our service is designed to be used by parents/guardians on behalf of their children. We do not knowingly collect information directly from children under 13. All enrollment and consent is provided by parents or guardians.

Data Retention

We retain your information for as long as needed to provide services or as required by law. You may request deletion of your data by contacting us.

Your Rights

You may:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of SMS messages at any time

Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via SMS or by posting the new policy on our website.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Wish and Well LLC
scott@wishandwell.io
5 Rock Rd
Glen Rock, NJ 07452

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